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Reputation Program
Reviews are the first page customers actually read.
A systematic review engine: asking every happy customer at the right moment, answering every review, and turning the growing wall of proof into rankings, clicks, and closed referrals.
Why review cadence beats review count
Recency signals a business that's good now — to customers and to rankings.
How it works
Automate the ask
Requests go out at the moment of satisfaction — automatically, consistently.
Answer everything
Replies to every review, because prospects read the replies.
Handle the rough ones
Professional responses to unfair reviews that make the business look better, not defensive.
Show the momentum
Review velocity and rating trends, reported monthly.
What's included
- Review request automation
- Response management — every review answered
- Negative review protocols
- Review showcasing on the website
- Monthly momentum report
Honest timeline
The system runs within days; the compounding never stops.
Who it's for
- Everyone — reviews improve every other channel simultaneously
- Especially: great businesses whose review count doesn't reflect it
Good questions
Why does review cadence beat review count?
A steady stream of recent reviews signals a business that's good right now. Forty reviews from three years ago read as history; four a month reads as momentum — to customers and to ranking systems.
Can we just ask our happiest customers?
Selectively soliciting known-positive reviewers violates platform rules and FTC guidance. The compliant version works better anyway: ask everyone, systematically, at the right moment.
Bring this to your next marketing conversation
Download the one-pager, or ask your marketing partner how this program would be sequenced for your market.
Related on the menu: Local Visibility Program · Search Program (SEO) · Conversion Website